Contact & Support

Email Support

For general inquiries, bug reports, or feedback, email us at: playmeloman@gmail.com

We typically respond within 1–2 business days.

Common Topics

• Game not loading or crashing
• Missing coins or incorrect balance
• In-app purchase or Telegram Stars purchase not credited
• Leaderboard or score issues
• Achievement progress not updating
• Instrumental Mode or difficulty not working as expected
• Push notification issues (mobile app via FCM or Telegram bot)
• Profile photo not uploading
• Account or data deletion requests
• Partnership or press inquiries

In-App Purchase Refunds

Purchases are processed by the platform you used:

• iOS - Apple App Store. Refunds via Apple's Report a Problem page.
• Android - Google Play. Refunds via Google Play's order history.
• Telegram Mini App - Telegram Stars. Refunds via Telegram's Stars refund flow.

We do not process refunds directly. For questions about your coin balance after a purchase, contact us at playmeloman@gmail.com.

Data Deletion

To request deletion of your data, email playmeloman@gmail.com with the subject line "Data Deletion Request". Please include:

• Telegram Mini App - your Telegram username or user ID
• Mobile App (iOS/Android) - your in-game display name and approximate registration date

We will permanently delete all associated data within 30 days.